Contact us
You can reach our Customer Service team through any of the contact channels below.
WhatsApp
Fastest reply · Mon–Fri
Send us an e-mail
info@portugaljewels.com
Call us +351 967 394 055
Mon–Fri, 9 am – 5 pm (Lisbon)
FAQ & Shopping Guide
Shipping, returns, sizing & jewelry care
We reply to every message within one working day.
Send a message
For order issues, include your order reference and attach photos if helpful - it lets us solve most cases in a single reply.
Visit our stores
Our team is in store every day and will be delighted to welcome you.
Lisbon Airport Store
Lisbon Airport Terminal 1, Restricted Departures Area
Every day, 5 am – 10 pm
+351 925 968 677Retailer or corporate buyer? Our B2B team has its own dedicated channels.
B2B & Wholesale →