Contact us
You can reach our Customer Service team through any of the contact channels below.
WhatsApp
Fastest reply · Mon–Fri
Send us an e-mail
info@portugaljewels.com
Call us +351 967 394 055
Mon–Fri, 9 am – 5 pm (Lisbon)
FAQ & Shopping Guide
Shipping, returns, sizing & jewelry care
We reply to every message within one working day.
Send a message
For order issues, include your order reference and attach photos if helpful - it lets us solve most cases in a single reply.
Visit our stores
Our team is in store every day and will be delighted to welcome you.
Lisbon Airport Terminal 1
Lisbon Airport Terminal 1, Restricted Departures Area
Every day, 5am - 10pm
+351 925 968 677Retailer or corporate buyer? Our B2B team has its own dedicated channels.
B2B & Wholesale →