How does an exchange work?

An exchange means returning the original piece and placing a new order for the one you want, of equal or higher value. If there's a difference in price, we send you a payment link.

The new piece ships within 5 business days of us receiving your return.

To start, see How do I return or exchange my jewelry?

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Return and exchange conditions Can I cancel or change my order? Store credit or refund How do I return or exchange my jewelry? How much does a return or exchange cost?